![]() Skip all the dramatics and saying there is a glitch they are working on it blah blah blah. The issue is simple either manually add the student discount especially if I am already verified or just tell me it doesn't exist. I can understand a glitch in the system but seriously how long does that take to fix? If there is a glitch why not take it down until it's fixed? Apparently it is a growing constant problem that Spotify seems not to address and the support team in lacking horribly. Numerous random emails from different people is not professional. I have received numerous emails from different support people and each one has a different reply. ![]() I believe sending in a request to them is going to be the only way to resolve the issue, especially if it is a problem within their I can copy and paste about 8 different case numbers and numerous emails including how many times I have emailed SheerID and it's been verified already and it still doesn't work. I've already sent a request to Customer Service because I believe this is an internal issue within their system. ![]() ![]() ![]() I then tried accessing the verification page through the "Manual Verification" link, and after being verified and following the link saying "click here to be redirected back to Spotify to claim your offer," I receive the same error message that I recevied previously when trying to access the offer - "Oops! Something went wrong, please try again." Did you receive the same type of error message? I followed the steps outlined in the FAQ section, but after I click the link to go to the verification page, I'm redirected back to my account settings page with a message at the top that says, "Oops! Something went wrong, please try again." I tried multiple times and received the same error message. I just signed up for a Spotify Premium account yesterday, 11/21/14. ![]()
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